Jessica O'Donnell

After a crisis stabilises, the conditions that allow accurate information to surface quietly deteriorate. Here is what leaders miss — and what governance discipline looks like in the months that follow.

Every year, funding goes unclaimed — not because there weren't eligible organisations, but because those organisations weren't ready when the opportunity arrived.

Most people switch to Claude expecting it to “just work” — and instead find themselves starting from scratch in every new chat. This article breaks down why that happens, and how to build a Claude Cowork system that actually understands your business, your voice, and your workflows.